Director, Technology Operations

Job not on LinkedIn

🕒 August 6

🐊 Florida, Illinois, +3 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $128.6k - $165k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Manage Technology operations for the JLL Bank of America Account • Focus on client success, service level reliability, and relationship management excellence • Proactively anticipate, escalate, and resolve technology issues • Optimize processes and develop a high-performing technology operations team • Manage Bank of America technology compliance activities, including security scanning and disaster recovery testing • Manage incident management activities for the account • Coordinate troubleshooting, support, and service for systems, equipment, and networks • Manage provisioning and user access reporting • Organize and execute onboarding of new systems to the account • Coordinate interfacing strategies between JLL and client systems • Manage hardware provisioning and support for JLL Bank of America account associates • Coordinate the account relationship with the Technology Support Center

🎯 Requirements

• Bachelor’s degree required • Broad range of business experience acquired through previous work experience • 5+ years of industry experience • Technical proficiency in IT and Business Intelligence operations • Demonstrated experience improving and optimizing processes • Strong analytical and problem-solving skills • Ability to build a high-performing team, mentor others, and drive team success • Experience with Microsoft Business Intelligence stack, including SharePoint, PowerPivot, PowerView, and SSRS; Tableau or similar is highly desired • Results-driven with outstanding customer service skills • Demonstrated ability to analyze, act, and implement to achieve desired results • Experience with Bank of America and JLL technology environments is highly desirable • Must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture • Learning together and celebrating success • Competitive benefits and pay