Key Account Manager – LTC

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Cardinal Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Develop and execute strategic account plans that strengthen relationships with senior leaders and partners to align mutual business objectives and drive long-term growth across assigned long-term care and retirement accounts. • Serve as the primary relationship manager for strategic corporate customers, leading regular business reviews and ensuring a high level of customer satisfaction, retention, and partnership. • Develop and execute customer growth strategies by collaborating with internal partners to deliver integrated solutions, strengthen customer relationships, and ensure consistent delivery of the organization's value proposition. • Achieve sales and performance profitability targets by identifying growth opportunities, expanding product and service adoption, increasing preferred supplier participation, and securing new business. • Build and expand strategic partnerships with long-term care, retirement, and senior living organizations while identifying opportunities to standardize programs and solutions across customer networks. • Analyze customer performance, purchasing trends, market dynamics, and industry developments to identify opportunities, address challenges, and position the organization as a trusted strategic partner. • Lead contract management activities, including performance monitoring, renewal planning, compliance oversight, negotiation support, and implementation of customer agreements. • Promote value-added solutions that improve value to the customer through operational efficiency and service to enhance performance outcomes for the customer and align with strategic priorities. • Maintain accurate account plans, forecasts, and opportunity pipelines while preparing and delivering business reviews, performance updates, and executive presentations to support informed decision-making and account growth.

🎯 Requirements

• Bachelor’s degree in business, marketing, healthcare, or a related field preferred. • 8-12 years of sales experience with a consistent record of meeting or exceeding targets, preferably with large non-acute customers. • Experience selling to large long-term care organizations. • Strong business, financial, and account management acumen. • Experience managing complex portfolios, products, or distributor relationships. • Strong contract negotiation and relationship management skills. • Excellent communication, presentation, and facilitation skills. • Proven ability to manage multiple priorities in a fast-paced environment. • Proficiency with Microsoft Office Suite, Outlook, and Salesforce. • Ability to work effectively across teams in a matrixed organization. • Customer-focused, collaborative, and results-driven.

🏖️ Benefits

• Flexible health and dental benefit plans with immediate coverage • Disability and life insurance coverage • Defined Contribution Pension Plan with company matching • In addition to vacation, paid time off for family/health/personal needs • Maternity, Paternity and Parental leave top-up program • Health & Wellness resources and programs • Tuition reimbursement and continuous learning programs • Company Fleet / Allowance Program • Long-term incentive program