IT Systems Engineering Manager

Job not on LinkedIn

🕒 September 9

🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Azure

Cloud

Firewalls

ITSM

Jamf

PMP

Switching

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Logo of CARE

CARE

5001 - 10000 employees

Founded 1945

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

💰 Grant on 2021-11

Food & Beverage • Healthcare • Logistics

CARE is a boutique provider of high-quality, accredited carers for the Aged Care and Early Learning industries. It specializes in matching experienced professionals, recent graduates, and students with job vacancies in these sectors, facilitating rewarding career placements. CARE aims to support clients and carers by providing effective staffing solutions and contributing to their success in the industry.

📋 Description

• Provide leadership for secure, reliable, and scalable technology operations supporting clinical research sites and remote work environments • Design, implement, and manage switching, wireless, firewalls, SD-WAN, VPN, and LAN/WAN connectivity • Monitor, troubleshoot, upgrade, and deploy network infrastructure at new sites • Ensure network availability and performance through segmentation, monitoring, incident response, root-cause analysis, documentation, and business continuity planning • Manage network vendors, contracts, licensing, budgets, hardware lifecycle planning, and operational performance metrics • Manage and improve Microsoft Azure, Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive services • Lead device provisioning and lifecycle management using Microsoft Intune and JAMF • Design, implement, and govern AI-enabled automation and workflows for IT operations • Ensure enterprise AI solutions such as ChatGPT and CoPilot are properly deployed and adopted • Serve as Technical Lead for infrastructure, network, cloud, clinical-site expansion, and technology refresh initiatives • Develop project scopes, schedules, budgets, risk-management plans, communications, capacity management, and status reporting • Coordinate cross-functional teams and vendors • Recruit, coach, develop, and retain IT professionals • Establish goals, service expectations, accountability, and performance standards • Foster a collaborative, accountable, and customer-focused culture • Operate IT services according to security policies, contractual obligations, regulatory requirements, and risk-management practices • Partner with Information Security, Privacy, Compliance, and Legal teams on audits, access reviews, vulnerability remediation, investigations, and protection of sensitive information • Perform other tasks as assigned

🎯 Requirements

• Demonstrated experience supporting geographically distributed environments and managing enterprise networks, Microsoft cloud services, endpoint platforms, and complex technology initiatives • Strong communication, vendor management, budgeting, prioritization, problem-solving, and stakeholder-management skills • Experience implementing AI-enabled automation and workflows with appropriate security, data-governance, reliability, and business-value considerations • Experience with Cisco Meraki, Microsoft Azure and Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, ITSM platforms, scripting, workflow automation, and AI-enabled operations tools preferred • Relevant ITIL, PMP, Microsoft, Cisco/Meraki, or CompTIA Security+ certifications preferred • Bachelor’s degree in information technology, Computer Science, or a related field, or an equivalent combination of education and relevant professional experience • Seven or more years of progressive experience in IT infrastructure, networking, operations, or service delivery, including at least three years of experience leading technical teams • Five or more years of experience in an IT management or technical leadership role • Remote within the United States • Care Access is unable to sponsor work visas at this time

🏖️ Benefits

• Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match

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