Cardiothoracic Transplant Account Manager

Job not on LinkedIn

🔥 4 hours ago

🍂 Massachusetts, Vermont – Remote

🍂 Massachusetts – Remote 🍁 Vermont – Remote

💵 $240k - $260k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

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CareDx, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

<CareDx, Inc. > CareDx, Inc. is a healthcare-focused company that develops diagnostic tests, laboratory services, and digital solutions specifically for transplant patients and providers. Its offerings include cell-free DNA tests (AlloSure) for monitoring organ injury, HLA typing products for matching, transplant lab services, digital patient management apps and EMR integrations, and pharma services to support clinical development. CareDx serves transplant centers, clinicians, patients, and biopharma partners to improve organ transplant outcomes across kidney, heart, and lung care.

📋 Description

• Drive adoption and volume growth of CareDx’s transplant diagnostics portfolio and ecosystem • Focus primarily on heart and lung programs in transplant centers • Coordinate and collaborate with Solutions Account Managers, Clinical Liaisons, and Medical Science Liaisons • Develop and execute account-level growth strategies • Understand account needs, objectives, and challenges and provide tailored solutions • Identify upsell and cross-sell opportunities within existing accounts • Develop and execute strategic account plans to drive growth, achieve sales targets, expand market share, and increase CareDx’s footprint • Maintain product knowledge and clinical and technical proficiency regarding therapeutic areas, scientific concepts, testing platforms, mechanisms, processes, and supporting clinical studies • Identify customer stakeholders and influencers and build strong relationships and partnerships • Solicit customer feedback, resolve issues, manage expectations, and ensure satisfaction • Forecast and manage the sales pipeline and growth strategies • Prepare performance reports for regional leadership, including strategy effectiveness, ROI, and KPIs • Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access, and Operations teams • Report directly to the Regional Director

🎯 Requirements

• Bachelor’s degree required; advanced degree (e.g., MBA) preferred • Minimum of 10 years sales or strategic account management experience in the healthcare industry • Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments • Track record of developing effective account strategies that maximize business outcomes in a highly matrixed organization • Strong written and oral communication and organizational skills • Must be willing to travel up to 75%, including frequent day trips, overnight travel, and some weekend conferences • Willing to be in the field and customer facing a minimum of 4 days per week • Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com, and analytical tools such as PowerBI • Clinical or sales experience in Transplant, Cardiology, Respiratory, Pulmonology, Molecular Diagnostics, and Lab • Deep clinical knowledge of transplantation strongly preferred

🏖️ Benefits

• Competitive base salary and incentive compensation • Health and welfare benefits, including a gym reimbursement program • 401(k) savings plan match • Employee Stock Purchase Plan • Pre-tax commuter benefits • Up to 30 days of paid leave annually for a full-time employee who donates an organ or bone marrow • Additional discretionary bonuses/incentives may be available • Restricted stock units may be available

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