Manager, DevOps Engineering

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $150k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 0%

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Case IQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Case IQ is a leading provider of case management software designed to aid modern investigation teams. The platform offers multi-channel intake, configurable workflows, and advanced analytics to help organizations across various industries handle cases efficiently. With a focus on ethics and compliance, HR, fraud, and security cases, Case IQ leverages AI-powered tools to streamline investigations and ensure confidentiality. The software is adaptable to meet specific organizational workflows, improving productivity and mitigating risks. Trusted by professionals in education, energy, financial services, government, healthcare, and more, Case IQ is committed to supporting its clients in creating a safer workplace environment.

📋 Description

• Lead the DevOps function as a combination of Platform Team and Enabling Team across four product lines • Define and execute a modern DevOps strategy, while remaining hands-on to guide engineers and development teams • Provide internal, self-service DevOps capabilities for building, deploying, and operating software safely and efficiently • Temporarily embed with product teams to improve deployment pipelines, release safety, service ownership, and environment ownership • Establish platform standards and golden paths for CI/CD, release orchestration, Infrastructure as Code, cloud architecture, scalability, cost management, observability, logging, metrics, alerting, and secure-by-default environments and pipelines • Partner with Architecture, Development Managers, QA/Test Automation, and Product Management • Prioritize platform investments based on flow efficiency, reliability, and developer experience • Create documentation, templates, and automation enabling team self-service • Manage and develop 3+ full-time DevOps Engineers • Coordinate external DevOps service providers • Foster continuous improvement, experimentation, and learning • Own and improve Deployment Frequency, DORA metrics, Lead Time for Changes, Change Failure Rate, MTTR, update runtime, release cycle time, and reductions in DevOps-related handoffs and dependencies

🎯 Requirements

• 6+ years of experience in DevOps, SRE, or Platform Engineering • 3+ years of experience managing or leading engineers • Strong hands-on experience with modern cloud platforms (AWS, Azure, or GCP) • Expertise in CI/CD tooling (GitHub Actions, GitLab CI, Jenkins, etc.) • Expertise in Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.) • Expertise in containers and orchestration (Docker, Kubernetes, ECS, etc.) • Experience supporting multiple product teams or product lines • Demonstrated success improving delivery speed and reliability through enablement, not centralization • Strong security awareness, data protection, compliance with company policies, and adherence to industry standards • Nice to have: Practical experience applying Team Topologies concepts • Nice to have: Experience building or evolving internal developer platforms • Nice to have: Background in SaaS or B2B software environments • Nice to have: Experience managing external vendors or managed service providers • Nice to have: Strong communication and influence skills across technical and product leadership

🏖️ Benefits

• Work remotely within a flexible work environment • Competitive company-paid benefits plan starting day 1 • Generous professional development budget • RRSP/401k matching program • Half-day Fridays in the summer