Bilingual Claims Helper, Community Based

Job not on LinkedIn

🕒 March 27

🇨🇦 Canada – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Castlemain

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Castlemain is a community-centered communications and support firm that helps individuals, families, and communities engage with class action settlements, government and community programs, and other complex systems. The company provides trauma-informed, culturally grounded claimant support, multilingual and court-approved noticing campaigns, settlement navigation, capacity-bridging, community engagement, and data-informed experience and compliance services. Castlemain partners with law firms, governments, Indigenous organizations, claims administrators and foundations, and combines lived experience (including a majority-Indigenous team), project management, technology, and rigorous compliance frameworks to deliver trusted, accessible programs across Canada and North America.

📋 Description

• Support class members with information, resources, and assistance to complete their claim form • Build relationships with local communities and organizations • Help claimants connect with support services • Participate in training sessions and meetings

🎯 Requirements

• Strong written and verbal communication skills in English and French • Experience working with Indigenous peoples and communities (three years or more) • Self-identification as Indigenous is an asset • Fluency in French and English is required • Ability to work professionally in an Indigenous language is an asset • Good knowledge of customer relationship management (CRM) systems and Microsoft tools • Knowledge of Indigenous culture and history • Ability to travel across Canada • Valid driver's license and access to a reliable vehicle • Access to a quiet, private workspace with a reliable internet connection • Willingness to learn and adapt as work evolves

🏖️ Benefits

• Attractive benefits package(s)

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