Senior Data Analyst, Customer Analytics – Insurance

🕒 September 18

🇺🇸 United States – Remote

💵 $84.7k - $120k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 26%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CCC Intelligent Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.

📋 Description

• Develop insights that improve customer performance and connect analytics outputs to product adoption, expansion opportunity, operational efficiency, and client satisfaction • Design, build, and maintain BI dashboards and reports tracking customer health metrics, adoption, churn risk, and engagement • Own core dashboards and repeatable analytics and reporting deliverables • Contribute measurable improvements in reporting efficiency, client insight quality, and adoption analytics • Partner cross-functionally with Client Success leadership, Product, Sales, and Operations • Apply advanced analytics including regression, clustering, and predictive modeling for customer behavior forecasting • Monitor data governance and quality • Translate complex findings into clear narratives for stakeholders • Improve processes and automate analytics workflows

🎯 Requirements

• 5+ years in analytics, BI, or data analyst roles (ideally supporting Customer Success or customer-facing functions) • Advanced SQL skills • Proficiency in Tableau, Power BI, Looker, or similar BI tools • Statistical analysis foundation (regression, ANOVA, cluster analysis, factor analysis) • Python or R for data analysis and automation • Exceptional communication skills • Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or related field • Insurance or insurtech industry experience • Modern data stack tools (dbt, BigQuery, Snowflake) • Predictive/prescriptive analytics and AI/ML-assisted analysis exposure • Experience building customer health scores, churn models, or adoption analytics • CRM platform familiarity (e.g., Salesforce) • AI literacy including prompt engineering and understanding of agentic AI frameworks • Intellectual curiosity, ownership mentality, collaboration, adaptability, business acumen • Judgment, communication, and stakeholder translation skills (per Gartner's "questionneer" concept)

🏖️ Benefits

• 401K Match • Paid time off • Annual Incentive Plan Performance Bonus • Comprehensive health insurance • Adoption Assistance • Tuition Reimbursement • Wellness Programs • Stock Purchase Plan options • Employee Resource Groups