Account Executive

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May 2

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CCMR3

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B2B • Compliance • Finance

CCMR3 is a company that specializes in innovative debt collection solutions, focused on ethical practices and customer experience. They leverage cutting-edge technologies and personalized, people-centric approaches to recover delinquent accounts for their clients. CCMR3 emphasizes a digital-first strategy, using omnichannel communications such as email, text, and phone to contact consumers according to their preferences. They are committed to safeguarding brand image through compliance expertise and fostering strong relationships to achieve superior results. Their approach is data-driven, utilizing advanced machine learning analytics and business automation technologies to enhance efficiency and accuracy. CCMR3 also provides tailored accounts receivable management services for healthcare providers, ensuring a balance between maintaining revenue cycles and supporting patient relationships.

51 - 200 employees

🤝 B2B

📋 Compliance

💸 Finance

📋 Description

• Join our dynamic team at CCMR3, where we specialize in providing exceptional debt recovery solutions while prioritizing empathy and integrity. As a leading firm in the industry, we are committed to upholding the highest standards of ethical conduct while delivering results for our clients. We are currently seeking talented individuals to join our dynamic team and contribute to our mission of changing the face of the Debt Recovery industry through our Rethink, Reimagine, and Recover philosophy. If you are driven, innovative, and thrive in a fast-paced environment, we invite you to explore the opportunities available with us. • Job Description • The Account Executive position is an individual who is responsible for the collection of debts owed to a company or organization. The primary role of an Account Executive is to contact individuals or businesses who have outstanding debts and work towards recovering the owed funds. • Position Responsibilities: • Responsibilities may include, but are not limited to: • ·      Initiate contact with consumers via phone calls, emails, or text messages to negotiate payment plans and collect outstanding debts. • ·      Maintain accurate and up-to-date records of all communication and collection activities. • ·      Review and analyze consumer accounts to determine appropriate collection strategies and prioritize collection efforts • ·      Negotiate payment arrangements, settlements, or alternative options with debtors, considering their financial circumstances. • ·      Handle and resolve consumer inquiries, disputes, and/or complaints in a professional and efficient manner. • ·      Maintain confidentiality of sensitive consumer information and adhere to data protection guidelines. • ·      Complete skip-tracing tactics to gather appropriate contact information for consumers. • ·      Achieve CCMR3’s monthly targeted growth performance objectives. • ·      Meet daily, weekly, and monthly goals set by management of CCMR3 • ·      Adherence to all CCMR3 policies/procedures

🎯 Requirements

• Previous experience in collections or a related field is preferred • Customer service, negotiation, and finance skills • Strong communication skills • Familiarity with relevant laws and regulations governing debt collection practices is preferred • Must be detail oriented and organized • Adherence to ethical standards