Senior Manager, Change Management & Communications

Job not on LinkedIn

🕒 September 18

🍂 Massachusetts – Remote

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💵 $92k - $110k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

👻 Ghost score 0%

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Logo of CDP Community

CDP Community

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

CDP Community is a nonprofit partnership that helps public media stations increase fundraising through collaborative best practices, technology, and shared services. They develop and scale proven marketing and fundraising strategies via CDP Labs, provide CRM and marketing-automation platforms and reporting, and offer a full-service Member Services Bureau that handles transactional and analytic work so stations can focus on engagement and major-donor relationships.

📋 Description

• Operationalize CDP’s established change management framework and recommend improvements to standards, tools, templates, and resources • Lead change intake and scoping, assess support requirements, and recommend priorities, sequencing, and capacity • Design change strategies for complex, cross-functional initiatives • Develop change plans, success measures, and implementation roadmaps • Facilitate leadership discussions, stakeholder workshops, and cross-functional planning sessions • Advise initiative sponsors and leaders on change impacts, engagement strategies, and adoption approaches • Monitor organizational adoption, identify barriers, and recommend mitigation strategies • Develop and coordinate internal communication strategies across Teams, email, live meetings, intranet, and other channels • Advise leaders and initiative owners on communications • Evaluate communication effectiveness and recommend improvements • Partner on organizational effectiveness, change adoption, employee engagement, and organizational development initiatives • Support employee experience, culture, leadership development, and workforce initiatives • Lead employee listening efforts including surveys, focus groups, feedback sessions, and organizational assessments • Analyze employee feedback and engagement data and develop recommendations • Measure adoption, engagement, communication effectiveness, and organizational impact • Translate quantitative and qualitative feedback into leadership insights and recommendations • Identify emerging organizational trends, risks, and opportunities • Develop training, enablement resources, and adoption materials • Evaluate training effectiveness and implement continuous improvements

🎯 Requirements

• 7+ years of experience in change management, organizational development, strategic communications, organizational effectiveness, consulting, or related fields • Demonstrated success leading complex, cross-functional initiatives and organizational change efforts • Experience advising leaders and influencing stakeholders at multiple organizational levels • Experience leading employee engagement, organizational development, workforce, culture, or employee experience initiatives • Strong analytical skills and ability to translate data and feedback into actionable insights • Familiarity with Microsoft Teams, Outlook, SharePoint, Salesforce, and internal knowledge or learning platforms, currently TalentLMS • Commitment to inclusion • Strong communication and customer service skills • Ability to understand, create, work in, and improve processes • Ability to work effectively in a fast-paced and changing environment • Willingness to learn and accept feedback

🏖️ Benefits

• Professional development support • Equal employment opportunity • Reasonable accommodations for applicants with disabilities • Inclusive and supportive workplace culture

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