Technical Solutions Engineer – Data Center PON

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• help deliver and support innovative solutions for next-generation Data Center Out-of-Band Management (DCOM) networks built on Passive Optical Networking (PON) technology. • work closely with cross-functional teams—including product management, engineering, and customer deployment teams—to ensure that Ciena’s DCOM PON solutions deliver high performance, reliability, and operational simplicity. • Gather and analyze requirements for next-generation routing and switching software solutions supporting 10Gbps PON network technologies and applications for Layer 2 and Layer 3 data networking across a wide range of switch and host platforms. • Provide technical expertise and solution guidance for Ciena’s SAOS embedded PON software and platforms. • Work closely with customers and internal stakeholders to translate networking requirements into scalable and operationally efficient solutions. • Collaborate across the entire software and solution lifecycle, including requirements analysis, integration, verification, solution validation, and customer support. • Support deployment and operational readiness of PON-based data center management networks. • Proactively identifying and resolving technical challenges through solution analysis, recommendation, and execution.

🎯 Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent, with 7+ years of relevant industry experience. • Strong hands-on experience with Passive Optical Networking (PON) technologies including OLT and ONT/ONU, and broadband access architectures such as FTTx. • Solid understanding of Layer 2 and Layer 3 networking, including Ethernet, VLAN, QoS, IPv4, IPv6, and switching and routing in access networks. • Experience working with network management and automation interfaces, including NETCONF/YANG, gRPC/gNMI, telemetry, and REST APIs. • Demonstrated ability to work effectively with remote and globally distributed teams. • Strong interpersonal, written, and verbal communication skills, with the ability to engage both technical and non-technical stakeholders. • Experience supporting or designing network solutions for complex environments such as large enterprise or data center infrastructures.

🏖️ Benefits

• medical, dental, and vision plans • participation in 401(K) (USA) & DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • company-paid holidays • paid sick leave • vacation time