Solutions Engineer

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Case IQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

📋 Compliance

🔐 Security

SaaS • Compliance • Security

Case IQ is a leading provider of case management software designed to aid modern investigation teams. The platform offers multi-channel intake, configurable workflows, and advanced analytics to help organizations across various industries handle cases efficiently. With a focus on ethics and compliance, HR, fraud, and security cases, Case IQ leverages AI-powered tools to streamline investigations and ensure confidentiality. The software is adaptable to meet specific organizational workflows, improving productivity and mitigating risks. Trusted by professionals in education, energy, financial services, government, healthcare, and more, Case IQ is committed to supporting its clients in creating a safer workplace environment.

📋 Description

• Conduct compelling, tailored product demonstrations across Case IQ's suite of solutions to help prospects understand value and capabilities. • Partner with Account Executives throughout the sales cycle to craft winning demo strategies aligned to customer pain points, objectives, and workflows. • Support discovery calls by uncovering technical requirements and positioning the right Case IQ solutions. • Serve as a trusted technical advisor, ensuring customers understand how Case IQ solutions fit into their workflows and ecosystems. • Collaborate with Marketing and Product teams to refine demo narratives, assets, and product messaging that support stronger conversion. • Track and assess demo quality, conversion impact, and customer engagement metrics. • Act as a primary point of contact for sales representatives needing demo support, objection handling, or product clarification. • Share best practices across the sales organization, from demo setup and storytelling to handling complex product questions. • Work with Sales and Product leadership to build repeatable demo frameworks and playbooks. • Contribute to stronger demo consistency, clearer sales enablement, improved customer-facing technical narratives, and better visibility into demo performance or conversion patterns.

🎯 Requirements

• Bachelor’s degree and a minimum of 5 years in B2B software sales or solutions engineering, ideally within Compliance, Investigations, or Risk Management sectors. • Proven ability to translate complex software capabilities into customer value through consultative demos and discovery sessions. • Strong technical acumen across SaaS environments, integrations, and implementation workflows. • Excellent presentation and communication skills, with an ability to adapt messaging for both executive and technical audiences. • A collaborative, entrepreneurial mindset — excited to build and lead a high-performing Solutions Engineering team from the ground up.

🏖️ Benefits

• Work remotely within a flexible work environment; our team spans 7 countries • Competitive company-paid benefits plan starting day 1! • Generous professional development budget. • RRSP / 401k matching program • Half-day Fridays in the summer.