Bilingual Data Entry Specialist

🔥 1 hour ago

🇨🇦 Canada – Remote

đź’µ $42k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Data Entry

đź‘» Ghost score 0%

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🗣️🇫🇷 French Required

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Logo of Cencora

Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Create and maintain accurate, regularly updated patient records in the CRM • Execute administrative tasks supporting patient progression through the program • Ensure data integrity • Liaise with other team members and internal and external clients • Handle incoming and outgoing faxes accurately and promptly • Organize work schedules across multiple time zones • Label and attach documents to the CRM • Receive, scan, document, and review clinical and patient information • Respond to medical information requests using approved FAQs • Request additional information or clarification as needed • Attach post-infusion reports to databases • Enter data into program-specific databases • Sort and classify incoming faxes and documents • Perform quality checks on adverse event reports and source data • Perform other ad hoc duties as assigned • Cover various shifts and potentially work on-call or standby

🎯 Requirements

• Minimum 2 years of experience in a similar administrative or data entry role • 2 years directly related experience • Excellent computer skills • Experience with Salesforce or another CRM system is an asset • Experience with MyFax or RightFax faxing software is an asset • Technical vocational training or equivalent combination of experience and education • Minimum college-level studies required • Life sciences diploma or certificate is an asset • Knowledge of pharmacovigilance guidelines from Health Canada, US FDA, EMEA, and ICH • Medical and/or pharmaceutical experience and medical terminology knowledge are assets • Ability to communicate effectively in English and French, orally and in writing, for Quebec and New Brunswick • Knowledge of Microsoft Word, Excel, PowerPoint, and other Office programs • Ability to work autonomously • Strong analytical, organizational, interpersonal, leadership, and problem-solving skills • Attention to detail and ability to consistently meet deadlines • Ability to recognize abnormal data and escalate when necessary • Ability to cover various shifts and organize work across multiple time zones

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities • Reasonable accommodations during the employment process

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