Case Manager, Client Paid Operations

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Coordinate complex prescription processing by verifying data accuracy, resolving insurance rejections, handling specialty medications, and ensuring appropriate documentation • Handle prior authorization activities by gathering documentation, submitting requests to payers, tracking status, and following up on approvals • Perform inventory activities by monitoring stock levels, processing controlled substance orders, conducting cycle counts, and handling medication recalls • Ensure compliance with regulations, maintain required records, prepare for audits, and follow state board guidelines • Handle specialty pharmacy operations by processing specialty pharmacy orders, coordinating with manufacturers, and ensuring proper storage • Resolve technical issues by troubleshooting pharmacy system errors, researching drug information, addressing billing discrepancies, and escalating to pharmacists • Perform quality assurance activities by identifying process errors, documenting incidents, and implementing corrective actions

🎯 Requirements

• Bachelor's degree in pharmacy, life sciences, or a related field, or equivalent experience required • 2+ years of experience in pharmacy operations, retail, hospital, specialty, customer service, or a related field required • Active pharmacy technician registration or licensure as required by the state(s) of practice preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities