Pharmacy Liaison Coordinator

🕒 August 19

🐎 Kentucky, Texas – Remote

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💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

👻 Ghost score 4%

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Logo of Cencora

Cencora

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Support pharmacy liaison workflows by handling routine inquiries, documenting requests, and coordinating follow-up with patients, providers, payers, and internal teams • Coordinate case-related activities including status tracking, information collection, documentation review, and communication updates • Maintain accurate records in case management, pharmacy, and related operational systems • Collaborate with pharmacy operations, reimbursement, customer support, and external stakeholders on routine handoffs and standard issues • Monitor open requests, service timelines, and pending items; communicate updates and escalate issues when needed • Support preparation and maintenance of job aids, reference materials, and standard documentation • Provide accurate information on routine processes, requirements, and next steps; refer complex questions and exceptions to appropriate personnel

🎯 Requirements

• High School Diploma/GED or equivalent experience required • 2+ years of experience in pharmacy support, patient access, healthcare coordination, customer service, reimbursement support, or a related field required • Certification in pharmacy support, patient access, healthcare administration, customer service, or equivalent preferred • Must live within 50 miles of 6001 Global Distribution Way #102, Louisville, KY 40228, or within 50 miles of 5025 Plano Parkway, Carrollton, TX 75010 • Availability Monday–Friday for an 8-hour shift between 8:00 AM and 8:00 PM EST, based on needs

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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