Associate Director, EMR/EHR Provider Recruitment, Medical Docs

🕒 October 27

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $126.3k - $173.7k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Lead teams responsible for provider recruitment, onboarding, and participation in EMR/EHR and medical documentation workflows • Oversee the end-to-end medical documentation process for timely, complete, accurate, and compliant record submission and exchange • Develop and execute strategies to improve provider adoption, readiness, documentation return performance, and connectivity capabilities • Partner with operational, clinical, compliance, claims, process improvement, and technology teams • Monitor documentation compliance, provider performance, and operational trends; implement corrective actions and continuous improvement plans • Ensure processes support critical findings communication, continuity of care, referral management, claims, and reimbursement activities • Establish and maintain scalable workflows, controls, and standard operating procedures • Advise leadership on risks, barriers, and opportunities related to provider recruitment, documentation performance, and operational readiness • Exercise independent judgment to manage complex operational, provider, and documentation issues with minimal supervision

🎯 Requirements

• Bachelor's degree in healthcare administration, business, operations, health information management, or a related field, or equivalent professional experience • 7+ years of progressive experience in healthcare operations, provider network management, medical documentation, or implementation leadership • 3+ years of leadership experience managing teams responsible for provider onboarding, recruitment, medical documentation, or related operational functions • Experience working in regulated healthcare environments with responsibility for compliance, documentation timeliness, and operational performance • Experience partnering across provider recruitment, operations, clinical, claims, compliance, and technology teams to implement and improve end-to-end processes • US Citizenship required • Minimum home internet speed of 25 Mbps download and 10 Mbps upload • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Preferred: Experience supporting government healthcare programs, including VA, TRICARE, Medicare, or Medicaid • Preferred: Experience with provider onboarding and EMR/EHR connectivity or documentation exchange workflows • Preferred: Experience leading medical documentation compliance, record return performance, or provider engagement initiatives in a large, multi-state healthcare environment

🏖️ Benefits

• Bonus incentive plan based on company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Work-from-home arrangement • Occasional travel to Humana offices for training or meetings

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