Franchise Communications Coordinator

🕒 September 9

🇺🇸 United States – Remote

💵 $65.7k - $77.3k / year

⏰ Full Time

🟢 Junior

🗣️ Communications

🦅 H1B Visa Sponsor

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Logo of Choice Hotels International

Choice Hotels International

1001 - 5000 employees

Founded 1939

✈️ Travel

💼 Consulting

📦 Logistics

Travel • Consulting • Logistics

Choice Hotels International is a prominent hospitality company specializing in hotel franchising. Known for its diverse portfolio of hotels, they focus on providing a wide range of accommodations, from upscale to economy. Choice Hotels is also involved in supporting local communities through its programs like 'Your Community, Your Choice. ' With a commitment to diversity, equity, and giving back, Choice Hotels aims to create rewarding career paths for its associates while contributing positively to society. The company also focuses on developing hotel ownership opportunities for underrepresented entrepreneurs.

📋 Description

• Maintain and update biweekly email distribution lists across brand and audience segments • Create franchisee newsletter proofs in Salesforce and manage approvals twice a week • Build and upload custom Salesforce email distribution lists for special communications and targeted campaigns • Distribute the franchisee newsletter twice a week • Create and distribute the monthly actions checklist • Upload articles to the intranet and ensure content is current and correctly tagged • Coordinate distribution timing and content with the international team when applicable • Monitor corporate communications and corporate news inboxes, triaging and routing requests • Support franchisee communications for procurement, marketing, revenue management, IT, and brand programs • Write and edit corporate communications, including emails, news updates, marketing promotions, brand updates, and operations updates • Provide research, writing, editing, and proofreading support • Manage the legal approval process for corporate communications • Report to the Senior Manager, Franchise Communications • Perform other duties as assigned

🎯 Requirements

• 1+ years of experience in a related field • Hospitality industry and/or franchise relations/communications experience preferred • Familiarity with Associated Press style • Proficiency in Microsoft Word, Excel, and SharePoint • Experience with Salesforce Account Engagement strongly preferred • Content management and email distribution platform experience is a strong plus • Strong attention to detail and organizational skills • Comfortable managing recurring deadlines and multiple concurrent production schedules • Strong communication skills, including writing and editorial ability • Bachelor's Degree

🏖️ Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance • Financial benefits for retirement and health savings • Employee recognition programs • Discounts at Choice hotels worldwide • Home office arrangement for designated field/remote roles • Possible required travel depending on the role

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