Bilingual Collections Representative, French

🕒 August 10

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $20 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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C.H. Robinson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1905

🚘 Automotive

🍽️ Food & Beverage

🏥 Healthcare

Automotive • Food & Beverage • Healthcare

C. H. Robinson is a leading third-party logistics provider, offering a comprehensive suite of global shipping, freight, and supply chain solutions. Their services include air freight, ocean shipping, less-than-truckload, and truckload services, tailored to industries such as automotive, retail, food and beverage, healthcare, and energy. Utilizing advanced technologies like Navisphere for freight visibility and management, C. H. Robinson is adept at handling complex logistics challenges, providing end-to-end solutions, and ensuring supply chain efficiency on a global scale. They are known for their unmatched industry expertise and capability to customize solutions for businesses across various sectors.

📋 Description

• Determine the root cause of past-due invoices using problem-solving and critical-thinking skills. • Use system functionality and established processes to resolve unpaid invoices. • Follow established procedures and adhere to quality standards. • Escalate complex cases to senior team members or management when necessary. • Suggest ideas to improve processes. • Build professional relationships with internal and external customers, maintain open communication, and establish trust by providing prompt, professional, high-quality service. • Continue developing skills and expanding knowledge of collections processes. • Perform any other duties or responsibilities assigned based on team needs or country-specific requirements.

🎯 Requirements

• High school diploma or equivalent. • Minimum of two (2) years of experience in collections, cash application, credit, accounts payable, or a related area of finance. • Bilingual proficiency in French and English required. • Excellent spoken and written French. • Proficiency in Microsoft Office. • Excellent communication skills and adaptability. • Strong customer service and interpersonal skills. • Excellent analytical, critical-thinking, and sound decision-making abilities. • Ability to work in a dynamic professional environment with tight deadlines. • Commitment to a diverse, inclusive, and respectful workplace. • English is the official business language.

🏖️ Benefits

• Medical (including Vision and Telemedicine) • Dental • Basic and Supplemental Life Insurance • Vacation and PTO time • Paid holidays • Short-Term and Long-Term Disability • Retirement Plan with 5% company matching • Employee Stock Purchase Plan (ESPP) • Charitable Giving Match Program • Career development, networking, and team-building opportunities