Analyst, Retail Collaboration Solutions

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Circana

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5001 - 10000 employees

At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.

📋 Description

• Deliver client service for Circana collaborative gateway services that engage CPG manufacturer clients with their retailer partners to drive mutual growth. • Support senior Client Service team members in delivering exceptional service to key client relationships. • Demonstrate ability to build trusted relationships with supplier clients. • Engage in a consultative manner with clients when helping solve/manage content deliverables. • Clearly communicate, verbally and/or in writing, essential Circana service details and process information so that client stakeholders understand key capabilities and benefits. • Effectively probe to understand client business objectives, issues, and success measures to deliver timely, value-added services and support to drive client growth. • Navigate through complex client and/or Circana issues, identify root causes and resolve them in collaboration with the Consultant and/or Principal.

🎯 Requirements

• 0-2 years of work experience, preferably in the CPG industry. • Demonstrated willingness and ability to embrace new data sets, systems, processes, technologies, and ideas. • Demonstrated ability to proactively identify, clearly articulate, and/or solve problems/data issues by making recommendations and/or decisions that are sensible given the available information. • A strong desire to help clients make their business successful. • Ability to ask probing questions to understand the foundational ideas concerning an issue and formulate possible solutions based on the information. • Hold self and others accountable for meeting timeline and quality standards. • Proficient in Microsoft Office suite of applications (PowerPoint, Excel, Word, etc.). • Undergraduate degree required. • Fluency in English required, proficiency in French preferred.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities