Renewals Program Manager – Splunk

🔥 12 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $135.4k - $215.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cisco

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🔧 Hardware

🔐 Security

🏢 Enterprise

Hardware • Security • Enterprise

Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.

📋 Description

• Lead strategic and operational programs advancing renewals performance • Drive recurring revenue growth and improve customer retention across Splunk and Cisco • Translate business strategy into actionable program roadmaps • Align cross-functional teams around shared priorities, measurable outcomes, and scalable execution • Use data, analytics, and AI-enabled insights to improve forecasting • Identify renewal risks and opportunities • Optimize processes and inform strategic decision-making • Establish program governance, performance metrics, and accountability frameworks • Drive visibility, manage dependencies, and mitigate risks across complex initiatives • Partner with senior leaders and cross-functional stakeholders to streamline renewals operations • Enable process integration and deliver continuous improvements enhancing business performance and customer outcomes

🎯 Requirements

• 5+ years of related experience • Experience in software renewals, SaaS subscription management, customer retention, or recurring revenue business models • Ability to lead complex, cross-functional programs across Sales, Renewals, Finance, Operations, Customer Success, and Product teams • Experience developing and optimizing renewals processes, improving renewal rates, reducing churn, and driving recurring revenue growth • Analytical skills using data, dashboards, and forecasting models • Experience defining and tracking KPIs, including renewal rates, GRR/NRR, forecast accuracy, and operational efficiency • Ability to translate strategic business objectives into actionable program roadmaps, measurable outcomes, and scalable operating models • Experience with CRM, sales operations, and renewals tools such as Salesforce, Clari, or similar platforms • PMP, CPMAI and Lean Six Sigma certifications

🏖️ Benefits

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid birthday day off • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program for exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles • Performance-based incentive pay for employees on sales plans