Compliance Program Manager

🕒 October 9

🇺🇸 United States – Remote

💵 $104.4k - $156.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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CivicPlus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

📋 Compliance

🏛️ Government

☁️ SaaS

Compliance • Government • SaaS

CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.

📋 Description

• Establish, document, and own program management standards for R&D, including work intake, prioritization, status reporting, escalation paths, and change management • Build and maintain a single source of truth for program status using consistent tooling and leadership-ready dashboards • Drive alignment across R&D teams on shared priorities, dependencies, and ownership • Facilitate cross-functional working sessions and drive action items to closure • Introduce automation and AI-assisted workflows for tracking, documentation, evidence collection, and status reporting • Own the program calendar, including audits, attestations, remediation deadlines, training renewals, and infrastructure and release milestones • Coordinate compliance program activities for applicable CivicPlus products • Maintain compliance and program documentation, policies, procedures, evidence, and records in an organized, audit-ready manner • Track findings, exceptions, risks, and remediation plans; follow up with owners and escalate blockers • Support audits, third-party assessments, customer security questionnaires, and RFP responses • Monitor changes to security and compliance requirements and evaluate their impact on CivicPlus products and processes • Translate regulatory and security standards into actionable technical and operational requirements • Oversee routine compliance checks, including periodic access reviews and system configuration verification • Develop and improve repeatable internal processes • Serve as the central point of contact for internal program coordination

🎯 Requirements

• 3+ years of program or project management experience supporting security, compliance, infrastructure, engineering, or technology operations teams, or equivalent education or training • Demonstrated experience establishing program management standards, processes, and tooling in an environment where none previously existed • Direct experience with InfoSec and/or regulatory compliance frameworks such as CJIS, HIPAA, GovRAMP/FedRAMP, SOC 2, or PCI-DSS • Working knowledge of Criminal Justice Information Services (CJIS) requirements • Familiarity with GovRAMP and FedRAMP preferred; exposure to SOC 2, NIST, or comparable frameworks is a plus • Experience coordinating work across security and engineering functions such as DevOps, SRE, platform, or infrastructure teams • Ability to build and maintain trackers, dashboards, and reporting in project management, ticketing, documentation, or compliance-tracking tools • Experience applying automation or AI-assisted tools to streamline tracking, documentation, and reporting workflows preferred • Ability to influence, align, and drive accountability across teams without direct authority • Strong organizational skills and attention to detail • Ability to manage multiple programs, deadlines, and stakeholders while maintaining accurate, audit-ready records • Effective written and verbal communication skills • Ability to translate between technical and non-technical audiences and present status clearly to leadership • Bachelor's degree preferred, not required; equivalent experience or training will be considered • PMP, CAPM, CSM, or similar certification preferred • Familiarity with software products, SaaS environments, or technology organizations preferred • AI-forward mindset with demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality • Applicants must be authorized to work in the US • CivicPlus is currently unable to provide visa sponsorship for this position now or in the future

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Flexible Time Off • 401(k) plan