People Partners Specialist

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November 19

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CivicPlus

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Compliance • Government • SaaS

CivicPlus is a leading provider of technology solutions for local governments, aimed at transforming the way municipalities operate and engage with their residents. With over 25 years of experience, CivicPlus offers a broad range of software solutions designed to automate processes, digitize services, and enhance civic experiences, all while ensuring compliance and accessibility. Their offerings include municipal websites, mass notification systems, social media archiving, 311 CRM system, and agenda and meeting management, among others. CivicPlus focuses on delivering a modern government experience, providing flexible, scalable, and customizable solutions to meet the complex needs of public sector operations. Their technology is trusted by over 10,000 local governments and is designed to improve communication, streamline workflows, and increase civic participation and satisfaction.

501 - 1000 employees

Founded 2001

📋 Compliance

🏛️ Government

☁️ SaaS

📋 Description

• Serve as the first point of contact for employee inquiries, resolving routine questions and escalating complex issues appropriately. • Maintain service levels through the HR ticketing system and ensure timely, accurate responses. • Administer core HR processes including employment verifications, unemployment claims, and recognition programs. • Support service award coordination and quarterly leadership meetings. • Enter and update employee data in HR systems, ensuring accuracy and compliance. • Assist with audits and maintain personnel files with discretion and confidentiality. • Schedule and support exit interviews and manage termination documentation. • Ensure timely processing of terminations in HR systems. • Manage documentation for progressive discipline and employee relations cases. • Provide administrative support for investigations and sensitive meetings. • Assist with compensation documentation and support performance management processes, including tracking and filing of related materials. • Support the administration of the organization-wide performance review process, including scheduling, communications, tracking completion, and assisting with system updates and reporting. • Co-lead recognition and core value initiatives in partnership with senior HR team members. • Facilitate communication and voting processes for culture programs. • Contribute to HR projects and initiatives by coordinating logistics, preparing materials, and supporting cross-functional collaboration.

🎯 Requirements

• HS Diploma or equivalent • 1–2 years of experience in HR or administrative support roles. • Strong organizational and communication skills. • Ability to manage confidential information with integrity. • Proficiency in HR systems and Microsoft Office Suite. • Demonstrated interest in growing within the HR function.

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Flexible Time Off • 401(k) plan • and more.