Operations Strategy Associate

Job not on LinkedIn

🔥 11 hours ago

🌐 Canada, United Kingdom – Remote

🇨🇦 Canada – Remote 🇬🇧 United Kingdom – Remote

💵 $50k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clipboard Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare • Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Analyze operational data to identify trends and bottlenecks • Build dashboards, reports, and models to guide business decisions • Research, evaluate, and implement technologies, including AI, automations, and internal tools • Design processes, workflows, and operating procedures to improve efficiency, quality, and customer experience • Lead cross-functional projects and strategic initiatives from planning through execution • Partner with Operations, Product, Engineering, Customer Success, and other teams • Potentially redesign workplace payment-method outreach to accelerate cash collection • Research, vet, and onboard vendors providing AI agents for customer-facing operations • Build predictive models to identify high-risk payers before payments become overdue • Potentially lead an Operations agent team and improve performance, quality, and workflows

🎯 Requirements

• 2+ years of work or internship experience, including cross-functional roles such as Strategy/Business/Product Operations, Program Management, Consultancy, or Business Analytics • Experience solving operational problems through process improvement, workflow design, or scalable systems • Ability to juggle multiple priorities in ambiguous, fast-moving environments • Strong data analysis skills with hands-on experience in SQL, Python, or similar tools • Clear written and verbal communication skills • Ability to explain complex problems simply and align stakeholders across teams • Curiosity and ability to reason from first principles and identify root causes • Willingness to investigate issues directly by testing features, listening to agent calls, calling customers, or running workflows • Authorization to work in the country of residence

🏖️ Benefits

• Remote-first work with flexibility to work from many places • Fast-paced startup environment • Skills-based hiring process with a fair shot for every applicant • Opportunity to make a significant impact with customers on both sides of the marketplace