Senior Systems Consultant, Business & Operational Resiliency

🕒 October 14

🇺🇸 United States – Remote

💵 $72k - $141k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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CNA Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1897

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

💰 $883k Post-IPO Equity on 2016-09

Construction • Healthcare • Manufacturing

CNA Insurance is a global provider of business insurance solutions, offering a wide range of tailored policies and risk management services across various industries. With over a century of experience, CNA specializes in helping businesses manage exposures and minimize losses through customized insurance and risk control solutions. Their offerings include casualty, commercial auto, cyber liability, equipment breakdown, general liability, and many others designed to meet the needs of small to mid-sized companies. CNA Insurance works across diverse sectors including construction, financial institutions, healthcare, manufacturing, and real estate, providing specialized solutions such as management and professional liability, workers' compensation, and property insurance.

📋 Description

• Develop, update, maintain and test Business Continuity Management systems • Interpret requirements in relation to systems, processes and procedures • Administer software privileges and rights according to policy while limiting unnecessary risk • Establish and implement best practices and innovative solutions for systems automation and compliance • Work with personnel and third parties to determine action steps and develop processes supporting business objectives, compliance and mitigation goals • Provide detailed documentation, implementation plans and strategies for system adoption, monitoring and management reporting • Administer, configure and troubleshoot the BCM tool suite • Provide technical and functional support to BCM tool suite users • Support the BOR team and enterprise planning community in presenting solutions to stakeholder requirements • Design and improve BCM tool suite dashboards and reports • Create BCM tool suite flows to automate business processes and improve data quality • Collaborate with the team on everyday end-user support • Log and track system problems through resolution • Perform upgrades and system maintenance • Optimize workflows for plan sign-offs, annual compliance, testing and response activities • Support other technology-enabled initiatives across the customer team • Maintain contact with vendors and suppliers of business continuity management tools

🎯 Requirements

• Five (5) years Business Continuity Management plan tool experience preferred but not required • Strong BCM tool user, administrative, configuration, dashboard and reporting skills • Understanding of object-oriented concepts and fundamentals of logic (IFs, ANDs, and ORs) • Experience building custom reports and thinking analytically about what needs to be measured • Familiarity with reviewing and understanding data used to build dashboards and reports • Excellent critical thinking skills • Project management and task organization skills • Excellence in providing end user support • Clear communication with excellent written, verbal, and listening skills • Proven ability to work cross-functionally to understand business requirements and translate them into effective use of applications • Confidence in advocating for best practices • High degree of resiliency and accountability • Bachelor's Degree in Business, Computer Science, or related discipline, or equivalent work experience • Typically a minimum of 7 years of relevant experience, with at least 5 years in system development and support • Previous system administrator experience with BCM planning tools required • Familiarity with the operation of insurance or financial services products, services and systems

🏖️ Benefits

• Comprehensive and competitive benefits package • Benefits supporting physical, financial, emotional and social wellbeing goals for employees and family members • Reasonable accommodations for qualified individuals with disabilities