
B2B • Fintech • SaaS
Coalescence Cloud is a consulting firm specializing in the implementation and ongoing support of Salesforce and Certinia solutions. They focus on enhancing business efficiency through AI-driven innovations such as Agentforce, which automates various functions including customer support, pipeline generation, and case resolution. Their commitment to delivering high-quality, customized solutions and transparent communication has established them as a trusted partner in Salesforce project delivery and reporting expertise.
11 - 50 employees
Founded 2020
🤝 B2B
💳 Fintech
☁️ SaaS
September 11

B2B • Fintech • SaaS
Coalescence Cloud is a consulting firm specializing in the implementation and ongoing support of Salesforce and Certinia solutions. They focus on enhancing business efficiency through AI-driven innovations such as Agentforce, which automates various functions including customer support, pipeline generation, and case resolution. Their commitment to delivering high-quality, customized solutions and transparent communication has established them as a trusted partner in Salesforce project delivery and reporting expertise.
11 - 50 employees
Founded 2020
🤝 B2B
💳 Fintech
☁️ SaaS
• Manage key client accounts, focusing on strategic planning, revenue growth, and client retention—from lead generation to contract negotiation. • Serve as the primary point of contact and trusted advisor for client stakeholders, building and maintaining strong relationships based on trust, collaboration, and mutual success. • Cultivate and grow existing client partnerships by leveraging your expertise in Salesforce solutions. Strategically identify and pursue opportunities for upselling, cross-selling, and expanding our footprint within current accounts, ensuring long-term client success and driving significant revenue growth. • Collaborate closely with internal teams, including Sales, Marketing, and Project Delivery, to align account strategies with client objectives and deliver integrated solutions that drive business outcomes. • Lead contract negotiations and ensure the successful execution of contracts, working closely with legal, finance, and other internal stakeholders to drive deals to closure. • Develop and deliver strategic account reviews, business reviews, and executive briefings to senior client stakeholders, providing insights, recommendations, and value-added services to drive client success. • Stay informed about industry trends, market dynamics, and competitors' offerings, and incorporate insights into account strategies and business development efforts.
• 5+ years of experience in strategic account management within SaaS, or technology industry, with a proven track record of successfully managing and growing enterprise client accounts. • Experience working with Salesforce solutions and services, including Sales Cloud, Service Cloud, Marketing Cloud, and related Salesforce products, with certifications in Salesforce preferred. • Strong business acumen, strategic thinking, and problem-solving skills, with the ability to develop and execute account strategies that drive revenue growth and client satisfaction. • Excellent communication, negotiation, and presentation skills, with the ability to build rapport and credibility with senior client stakeholders and internal teams. • Demonstrated leadership skills and the ability to influence and collaborate effectively across cross-functional teams and organizational levels. • Exceptional organizational skills and attention to detail, with the ability to manage multiple client accounts and priorities simultaneously. • Proven ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
• Medical, Vision, Dental, and Life insurance plans • Company HSA Contribution • PTO and Holiday: 12 PTO days, 6 sick leave days, and 11 Paid Holidays • Inclusive Maternity and Paternity leave policies • Utilization Bonus • One-time Certification Bonuses • 401k Management • GymPass (Now WellHub) Membership
Apply NowSeptember 11
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