Account Manager, Business Information

🕒 Yesterday

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Coface

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

💸 Finance

🛡️ Insurance

Finance • Insurance

Coface is a global leader in trade credit risk management, leveraging its expertise and advanced technology to serve 100,000 clients across approximately 200 markets. With over 75 years of experience, Coface supports companies in navigating uncertain and volatile environments, offering services in credit insurance, debt collection, and information services. The company's international presence allows it to manage risks and provide business insights, helping clients optimize their operations and protect against non-payment risks.

📋 Description

• The Account Manager is responsible for managing and growing relationships with existing clients and their intermediaries. • This role focuses on client retention, revenue growth, customer satisfaction, and identifying new business opportunities within assigned accounts. • Build and maintain strong relationships with clients and intermediaries through regular communication. • Serve as the main point of contact for assigned accounts. • Respond quickly and professionally to client questions and concerns. • Conduct regular business reviews with clients to discuss performance, goals, and opportunities. • Develop and execute account plans to support client retention and growth. • Manage renewals and maintain profitable client relationships. • Identify opportunities for cross-selling and upselling additional Coface products and solutions. • Monitor client activity, usage, and portfolio performance. • Analyze data and trends to identify risks and growth opportunities.

🎯 Requirements

• Bachelor's degree preferred. • 5+ years of experience in Account Management, Customer Success, Sales, or Client Relationship Management. • Experience in Credit Insurance, Risk Management, Financial Services, SaaS, FinTech, Trade Finance, or related industries is a plus. • Strong communication and relationship-building skills. • Strong analytical and problem-solving abilities. • Ability to interpret business data and make recommendations. • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). • Experience with CRM systems is preferred. • Ability to work independently while collaborating effectively with cross-functional teams. • Strong organizational and time-management skills. • Detail-oriented, proactive, and customer-focused.

🏖️ Benefits

• Occasional travel to clients required