Telephonic Triage RN

Job not on LinkedIn

🕒 September 15

🌵 Arizona – Remote

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💵 $36 - $39 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Company Nurse powered by Lintelio

Company Nurse powered by Lintelio

51 - 200 employees

Founded 1997

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Company Nurse powered by Lintelio is a workplace injury reporting and nurse triage service that combines human-led clinical triage with an intake and communication technology platform. The company positions itself as a unified solution for incident intake, triage, secure reporting, and claims-related communication — emphasizing configurable, omni-channel intake, advanced security (SOC 2 Type II audited), and rapid information flow to improve outcomes in workers' compensation and claims management. Headquartered in Scottsdale, AZ, it markets to employers and claims/occupational health stakeholders and highlights partnerships and technology-driven automation provided by Lintelio.

📋 Description

• Triage calls from clients by assessing needs using injury algorithm guidelines • Provide appropriate care advice • Direct callers to the appropriate level-of-care treatment facility within the scope of licensed practice • Apply all phases of the nursing process when triaging calls using established triage protocols and guidelines • Identify caller needs through triage, obtaining general health information, and/or provider services referral • Use computerized protocols/algorithms in collaboration with clinical nursing judgment • Interview callers to obtain pertinent data and enter data into the computer system • Communicate phone advice calmly and effectively • Chart symptoms/complaints, nursing assessment, advice provided, and caller response accurately and promptly • Adhere to quality assurance standards, assigned scheduled activities, and nursing policies, procedures, and protocols • Use quality assessment feedback to improve performance • Perform other duties as assigned

🎯 Requirements

• Current unrestricted multi-state license as a registered nurse • Work with management to obtain additional non-NLC state licenses beginning immediately upon acceptance of the job offer • Minimum of three years of clinical-related experience • Strong knowledge of nursing practice and theory, including first-aid nursing care and general nursing assessment knowledge • Knowledge and skills to provide appropriate care to all age groups • Cultural sensitivity when working with diverse racial, ethnic, economic, and social backgrounds • Ability to independently make good clinical decisions quickly • Ability to handle stressful and constantly changing situations • Excellent oral and written communication skills, including presentation skills • Strong analytical, interpretative, and organizational skills • Excellent interpersonal and negotiation skills • Ability to consistently and accurately type and enter data for the duration of the work shift • Motivated team player willing to work collaboratively in a team environment • Open to flexible scheduling • Ability to meet or exceed Key Performance Indicators (KPI) competencies • General computer skills and knowledge • Ability to type a minimum of 45 wpm • Familiarity with Microsoft Office products • Familiarity with computer components and their usage • Familiarity with technology troubleshooting • Ability to multitask and navigate between various software programs and multiple display screens • Graduate of an accredited school of nursing; a bachelor’s degree preferred • 3 years' experience with direct patient care in Ambulatory and/or Inpatient settings • Ability to work remotely with a private designated workspace to ensure patient confidentiality and secure high-speed internet connectivity • Confidence in navigating various software systems/programs with ease

🏖️ Benefits

• Medical, Dental, Vision Insurance • Paid Time Off • 10 Paid Holidays • 401k • Basic Life & AD&D insurance • Short-term and Long-term Disability Benefits paid for by the company • Shift differentials for overnight and weekend hours • Company reimbursement for licensure costs outside of the home state • Reasonable accommodation consideration when applicable and appropriate

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