Operations Consultant

🕒 March 18

🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ComTec Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

ComTec Solutions is a Business Technology Services company that specializes in the integration of Hardware, Software, and Process Optimization to address everyday business challenges. The company offers expertise in Managed IT services, ERP solutions including the implementation of the Epicor Enterprise Resource Planning system, Disaster Recovery, and Cloud Backup, supporting organizations in enhancing quoting, profitability, and productivity.

📋 Description

• Deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget, and to agreed scope • Serve as a trusted advisor on Epicor system configuration and implementation • Apply Epicor’s methodology for problem identification, implementation, documentation, testing, and training • Communicate with customers to determine needs and contribute to solution design and business strategy • Interpret requirements data and identify gaps between current-state purchased modules and desired future-state functionality • Manage project issues and coordinate activities and schedules with clients and internal team members • Assist with quote specifications and proposal generation • Adhere to project timelines and meet Service Level Agreement goals • Provide client help-desk support and troubleshoot application questions • Provide on-site training and consulting for clients when necessary • Maintain daily timesheet and expense report entries • Perform other duties as required

🎯 Requirements

• Intermediate proficiency in MS Office and SharePoint • Intermediate experience with ERP solutions such as Infor Visual, Syteline, Epicor, Great Plains, or IQMS (DELMIAWorks) • Strong written and verbal communication skills • Pleasant and professional demeanor in client and internal communications • Ability to multitask • Intellectual resourcefulness, sound judgment, and effective decision-making abilities • Ability to work independently without direct supervision • Strong organizational skills and ability to operate efficiently • Ability to own issues through resolution and know when and to whom to escalate problems • Ability to accept escalated issues and mentor when appropriate • Empathy with users and professionalism • Ability to work well with clients at all levels • Client-satisfaction orientation • Energy, enthusiasm, and results orientation • Strong troubleshooting and analytical skills • Bachelor-level degree or equivalent work experience • Minimum 5 years’ experience in a manufacturing environment with solid exposure to ERP software • Understanding of manufacturing operations • Proven success in ERP software project implementation and deployment across multiple business verticals • Ability to schedule occasional evening or weekend work • Valid driver’s license in state of residence • Reliable personal vehicle

🏖️ Benefits

• Competitive salary • Relaxed Company Culture • Value Recognition and Rewards • 9 paid holidays • Generous Vacation Allowance • Health/Dental/Vision Insurance • Life Insurance and LT/ST Disability • Birthday Paid time off • Company 401K • Company laptop & Cell Phone • Team Outings & Events • Weekly Company Meals • Flexible Work/Life Balance