Medical Benefit Review Services Associate

🕒 October 2

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Conduent

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Review paid claims, adjusted claims, and offset claims in the client system • Review and update member eligibility • Investigate and communicate questionable situations • Document findings from the client system in related systems • Communicate effectively with staff and team members • Provide analytical support to CPIS overpayment programs for Medicare, Medicaid, and Commercial claim overpayments identified through audits • Work independently based on established procedures

🎯 Requirements

• Must be 18 or older to apply • Must have a high school diploma or GED • Must successfully pass a preemployment criminal background check and drug screening • Basic knowledge of insurance procedures and experience working with insurance carriers, Medicare, and Medicaid • Experience with data entry / medical claims data entry processing • Professional verbal and written communication skills • Proficiency with Microsoft Office (Word, Excel, and Outlook) • Understanding of medical terminology and healthcare eligibility processes • Strong investigative, research, and critical thinking skills • Strong organizational and multitasking abilities • Ability to work independently while collaborating effectively with a remote team • Must pass an internet speed test: download ≥25, upload ≥5, ping ≤175 ms • Must be able to connect with an ethernet cable to a modem/router • Must live in an eligible state: Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, or Wyoming

🏖️ Benefits

• Eligible for benefits day 1 • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Fully remote position • Flexible Monday-Friday schedule • No weekends required • Collaborative team environment • Bonus or incentive eligibility based on business need

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