Benefits Call Center Representative

🕒 October 10

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Venture Round on 2009-01

Healthcare • Logistics • Consulting

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Manage inbound calls • Explain benefit programs, eligibility requirements, enrollment options, and coverage details • Research and resolve participant inquiries using multiple systems and resources • Accurately document interactions and maintain detailed records of participant requests and case activity • Collaborate with team members and internal partners to ensure timely and accurate resolution of benefit-related concerns • Support participants with a compassionate, professional approach while helping them make informed benefits decisions

🎯 Requirements

• Be at least 18 years or older • Have a High School Diploma, or equivalent • Be able to successfully pass a criminal background check • Strong organization skills • Excellent time management skills • Strong customer service mindset with clear, professional communication and the ability to follow instructions accurately • Pass an internet speed test: download equal to or greater than 25, upload equal to or greater than 5, and Ping ms equal to or less than 175 • Ability to connect with an ethernet cable to a modem/router • Must reside in Virginia; hiring is unavailable in the listed excluded states and metro areas

🏖️ Benefits

• Paid training • Career growth opportunities • Full benefit options • Great work environment • Health insurance coverage • Voluntary dental and vision programs • Life and disability insurance • Retirement savings plan • Paid holidays • Paid time off (PTO) or vacation and/or sick time • Potential bonus or incentive based on business need