Connection
1001 - 5000 employees
Founded 1982
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
Client Experience Specialist
🕒 March 12
🤠 Texas – Remote
💵 $22 - $28 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
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Connection
1001 - 5000 employees
Founded 1982
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes.
📋 Description
• Responds timely to client requests and prompt placement of orders • Provides timely quotes for customers on products • Initiates returned merchandise process and escalates RMA requests to Customer Service • Performs administrative support for open order tracking and reporting
🎯 Requirements
• Must be authorized to work for any employer in the U.S. • Understanding of shipment cutoff times for all major distribution partners and carriers • Experience with administrative support for order tracking and reporting
🏖️ Benefits
• Medical insurance • 401k plans • Paid time off including vacation and sick time • Wellness and Volunteer Time Off days • Free therapy visits • Mental health coaching and tools • Meditation resources
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