Communications Coordinator I

🕒 July 27

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Consumer Direct Care Network

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

👥 HR Tech

Healthcare • HR Tech

Consumer Direct Care Network is a company that provides consumer-directed home care support services. It helps individuals who manage their own personal care by handling administrative, payroll, employer-of-record, training, background check, and compliance tasks for self-directed caregivers, and by connecting consumers with caregivers and resources to facilitate home- and community-based services. It commonly serves participants in consumer-directed Medicaid or similar long-term services programs and individual consumers seeking in-home assistance.

📋 Description

• Collaborates with internal departments to develop and distribute digital communications for internal and external audiences. • Writes, edits, and proofreads content for communications, including email, direct mail, and SharePoint. • Manages and fulfills communication requests through the Fresh ticketing system. • Maintains website content by adding and updating state events and training courses and distributing registration lists to state coordinators. • Coordinates with external vendors to translate communications into multiple languages. • Leads monthly internal employee engagement communications. • Partners with data and analytics teams to obtain and validate distribution lists. • Monitors email performance metrics and escalates irregularities to the Communications Manager. • Supports senior communications staff in planning, change management initiatives, and execution of communication strategies. • Assists with execution of large-scale mailings. • Provides communication support for business development initiatives and special projects. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree in communications, journalism, public relations, or a related field, or equivalent work experience preferred. • Strong written and verbal communication skills. • Effective time management and organizational skills with the ability to meet deadlines. • Ability to work independently and collaboratively in a team environment. • Proficiency in Microsoft 365 applications. • Strong problem-solving skills and ability to think creatively. • Commitment to professional development, including participation in continuing education training. • Ability to work flexible and/or extended hours, if needed, to meet job requirements. • Ability to pass required background screening. • Employees must provide their own reliable internet if working a remote/hybrid position.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Vacation accrued at 3.07 hours per pay period to use when accrued • Two Paid Floating Holidays • Nine Paid Federal Holidays • Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued • Instant Earnings Option • 401(k) Retirement plan & discretionary company match • Company-Paid Life Insurance • Supplemental Life, Accident, Critical Illness, and Hospital benefits • Short and Long-Term Disability • Paid Parental Leave • Flexible Spending Account • Employee Assistance Program • Pet Insurance