Global Sales Operations Analyst

🕒 August 18

🇺🇸 United States – Remote

💵 $71.4k - $107.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 14%

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Logo of Convergint

Convergint

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention • Evaluate pipeline quality, forecast accuracy, and account planning processes • Recommend improvements that enhance sales effectiveness and operational performance • Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations • Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility • Manage operational governance for strategic partner programs • Evaluate partner engagement effectiveness and performance trends • Recommend actions that strengthen partner relationships • Influence stakeholders across global teams to drive adoption of standardized business processes and best practices • Exercise independent judgment in evaluating business data, operational priorities, and partner performance • Make recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations • Prioritize work independently while balancing competing business demands with minimal supervision • Deliver improved forecast accuracy and CRM data integrity • Improve pipeline visibility and governance, partner performance and ROI, operational efficiency, stakeholder satisfaction, and adoption of business processes

🎯 Requirements

• 5+ years in Global Sales Operations • Preferred: Bachelor’s degree in business, Sales Operations, Marketing, or related field, or equivalent experience • Expertise in CRM governance and data integrity • Experience evaluating pipeline quality, forecast accuracy, and account planning processes • Ability to analyze sales execution metrics and business data • Ability to recommend and implement sales process, reporting, and operational improvements • Ability to manage strategic partner program governance and evaluate partner performance and ROI • Ability to influence stakeholders across global teams • Ability to exercise independent judgment and prioritize work with minimal supervision

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave • Equal opportunity, supportive, accessible, and inclusive work environment

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