Customer Service Representative

🕒 September 16

🏄 California, Colorado, +2 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $16 - $22 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Copart

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Copart is a global leader in online car auctions, headquartered in Dallas, Texas. The company specializes in connecting buyers and sellers of vehicles through its innovative VB3 technology platform. Founded in 1982, Copart provides a premier destination for the resale and remarketing of vehicles, which range from salvage to like-new conditions. With operations in multiple countries, it serves a diverse client base, including insurance companies and car dealerships, offering a fully online auto auction experience.

📋 Description

• Coordinate the release and pickup of vehicles • Communicate with body shops, vehicle owners, and insurance companies • Confirm vehicle pick-up details and obtain vehicle release authorization from body shops • Obtain releases from vehicle owners and arrange transport, including three-way calls when needed • Assist with personal item removal • Use the “DeCode This” tool to search VINs and gather vehicle information • Maintain accurate notes about vehicles and interactions in the system • Meet daily performance goals, including 100+ calls and 60+ live lots processed • Participate in weekly team meetings via Teams • Follow Copart policies and guidelines • Assist teammates and perform other duties assigned by management

🎯 Requirements

• Minimum of one year office support experience in a customer service role • High school diploma or GED • Great communication skills, including phone and written communication • Typing speed of 45 WPM and familiarity with basic 10-key • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Strong attention to detail, problem-solving skills, and ability to multitask • Professional virtual appearance with a quiet, distraction-free workspace • Must be able to work occasional overtime • Bilingual skills are a plus • E-Verify program applies to U.S. applicants and employees

🏖️ Benefits

• 100% remote work with company-provided equipment • Clear, achievable performance goals with daily feedback • Weekly team meetings • Collaborative, friendly virtual team • Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program (no cost to you) • Vacation & Sick pay • Paid Company Holidays • Life and AD&D Insurance • Discounts • Other employee benefits