Customer Service Representative

🕒 5 days ago

🏄 California, Colorado, +2 more states – Remote

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💵 $16 - $22 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of Copart

Copart

5001 - 10000 employees

Founded 1982

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Copart is a global leader in online car auctions, headquartered in Dallas, Texas. The company specializes in connecting buyers and sellers of vehicles through its innovative VB3 technology platform. Founded in 1982, Copart provides a premier destination for the resale and remarketing of vehicles, which range from salvage to like-new conditions. With operations in multiple countries, it serves a diverse client base, including insurance companies and car dealerships, offering a fully online auto auction experience.

📋 Description

• Provide exceptional customer service to internal and external customers • Obtain the release of vehicles located at body shops and/or other locations • Answer and place calls in a professional manner • Focus on call resolution and use company resources to gather information • Other duties as assigned

🎯 Requirements

• One year of office support experience in a customer service role preferred • High School diploma • Excellent customer service skills and attitude • Excellent written and verbal skills • Proficient with office equipment • Attention to detail • Problem-solving • Computer proficiency - MS Suite • Typing speed 45WPM • Professional appearance • Ability to multi-task in a fast-paced environment • Bilingual skills a plus • Occasional overtime as needed

🏖️ Benefits

• Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program (no cost to you) • Vacation & Sick pay • Paid Company Holidays • Life and AD&D Insurance • Discounts Along with many other employee benefits.

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