Field Service Analyst

Job not on LinkedIn

🔥 1 hour ago

🌲 North Carolina – Remote

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💵 $55.6k - $83.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Cox Enterprises

Cox Enterprises

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Conduct and deliver physical audits and results for NextGear Capital’s Risk organization • Support client-facing Operations team members managing the portfolio of dealer accounts • Conduct physical and financial audits to assess client business health and risk • Establish rapport with dealers to achieve comprehensive risk assessments • Visit multiple dealer locations, auctions, repair shops, and other sites • Investigate, observe, and document dealership processes and practices • Inspect collateral through lot and title audits • Determine dealer equity and business health for underwriting purposes • Verify inventory in market share conversions of $500,000+ to mitigate risk and grow the portfolio • Present findings to dealers and take next steps, including re-educating dealers, reviewing inventory trends, collecting payments, and obtaining documentation • Assist Recovery with repossessions by collecting keys, securing collateral, arranging transportation to auction, and monitoring daily funding receivables • Deliver audit results in written, visual, and verbal form to Operations, Risk, and Senior Leadership

🎯 Requirements

• Bachelor’s degree in finance, Business Administration, or related field with generally less than 2 years of experience in the auto industry or related field, or 4 years’ experience in a related field in lieu of a degree • 1-2 years audit/inspection experience preferred • Proficiency with MS Office (Word, Excel, PowerPoint, Outlook) • Must be able and willing to travel regionally on short notice 75% of the time • Must have a valid driver’s license • Must live within the assigned territory encompassing the Winston-Salem area, including Statesville, Mooresville, Salisbury, Concord, and surrounding counties • Must be authorized to work in the United States without current or future sponsorship • Must pass a pre-employment drug test • Ability to assess risk using sales documentation, physical inventory audit results, and dealership staff behavior • Ability to remain calm and professional in potentially unpleasant or aggressive field environments • Ability to work outdoors in heat, cold, rain, sleet, and other inclement weather • Strong verbal communication and active listening skills • Ability to manage multiple work activities concurrently • Independent judgment and decision-making ability • Proficiency in preparation, organization, workflow, timelines, and clear expectations

🏖️ Benefits

• Company vehicle and fuel card provided • Cell phone provided • Laptop provided • Paid vacation with flexible vacation policy • Seven paid holidays • Up to 160 hours of paid wellness annually for employee or family members • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO

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