
51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
🔥 0 minutes ago
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51 - 200 employees
☁️ SaaS
🤖 Artificial Intelligence
🏢 Enterprise
SaaS • Artificial Intelligence • Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
• Play a substantial role in the platform frontend engineering team • Work with Cresta product and engineering teams to build and continuously improve the Cresta platform and new product requirements • Stay closely with customers and their requirements, analyze technical tradeoffs, and own customer-facing deliverables • Develop high-quality, well-designed, reusable, and well-tested system components • Contribute to overall system designs • Identify product improvement opportunities and generate product improvement ideas • Demonstrate engineering best practices and uphold high standards • Take technical ownership of a substantial part of the Cresta product and platform • Contribute to building the company and product • Expand Cresta services beyond web and desktop applications to native and hybrid mobile applications • Build headful and headless mobile SDKs for Android and iOS to power AI agent mobile integrations
• Bachelor’s degree in Computer Science or related field • Strong Computer Science fundamentals • 8+ years of experience in relevant domains • Very solid coding skills • At least 2 years of experience with native mobile development (Kotlin/Java for Android and Swift for iOS) in large scale consumer-facing products • Experience with mobile frameworks such as React Native, Flutter or Ionic is a plus • Proficient in designing and maintaining clear frontend architecture • Experience as a technical lead of frontend stack supporting various product features
• Medical, dental, and vision plans • Paid parental leave • Monthly Health & Wellness allowance • Work from home office stipend • Lunch reimbursement for in-office employees • Equity • Base salary and a variety of benefits
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