
51 - 200 employees
âïž SaaS
đ€ Artificial Intelligence
đą Enterprise
SaaS âą Artificial Intelligence âą Enterprise
Cresta is an enterprise-grade AI platform that focuses on enhancing contact center operations. By employing a unified platform for human and virtual agents, Cresta aims to improve customer experience, increase revenue, and reduce costs. The platform integrates AI to assist with sales, customer care, retention, and collections, providing real-time guidance and insights. Cresta's AI capabilities include conversation intelligence, agent assistance, quality management, and virtual agents. With a focus on automation and augmentation, Cresta seeks to transform workflows and customer interactions across various industries, including telecommunications, finance, and retail.
đ June 9
Senior Software Engineer focusing on backend systems for Crestaâs AI-driven customer experience platform, enabling agent assist integrations, and improving security systems.
đ June 5
Staff Software Engineer leading design and evolution of backend systems for Cresta's AI platform. Architecting scalable systems to enhance customer experiences through AI-driven solutions.
đ April 9
Infrastructure Engineer/SRE responsible for core infrastructure design and building tools for AI-driven contact center solutions. Join a leading AI company impacting the future of work.
đšđŠ Canada â Remote
â° Full Time
đĄ Mid-level
đ Senior
â DevOps & Site Reliability Engineer (SRE)
đ April 2
Senior Software Engineer building scalable backend services integrating AI Agents with CCaaS platforms. Focused on real-time communication and seamless AI-to-human transitions in contact centers.
đ April 2
Senior Software Engineer building AI agent infrastructure and solving distributed systems challenges for Cresta. Empowering contact centers with AI and human intelligence to improve customer interactions.
đ April 2
AI Agent Engineer developing state-of-the-art AI Agents at Cresta for contact centers. Collaborating with teams to deploy solutions that enhance customer insights and workflows.
đ April 2
Senior Machine Learning Engineer developing next-gen AI systems at Cresta. Leading high-impact AI initiatives and collaborating with cross-functional teams in a remote setting.
đ February 3
Forward Deployed Engineering Intern supporting AI Agent team focusing on real-world AI deployments. Collaborate with customers and teams to create effective AI solutions through engineering and technical problem solving.
đ December 10, 2025
Senior Fullstack Engineer building no-code processing platform leveraging AI to enhance customer conversations. Collaborating with teams to streamline agent performance and customer experience.