Firm Administrator

Job not on LinkedIn

🕒 August 14

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 25%

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Logo of Crisp Professional Development

Crisp Professional Development

11 - 50 employees

Founded 1990

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Crisp Professional Development is an organization focused on enhancing professional skills through various training courses. They offer a wide range of programs including leadership, management, communication, and HR courses designed for individuals and teams. As an accredited center for the Institute of Leadership and Management (ILM), Crisp is committed to delivering bespoke development opportunities that cater to the unique needs of their clients, ultimately aiming to make a positive difference in their professional lives.

📋 Description

• Own key aspects of the billing cycle by reviewing time entries, capturing billable activities and expenses, preparing invoices, and following up on accounts receivable • Monitor staff activity and matter workflows to catch errors, missing information, and incomplete steps • Ensure leads are captured, tracked, and followed up promptly; maintain clean CRM data and improve intake processes • Coordinate administrative priorities, support key workflows, and ensure follow-up is completed • Build and maintain SOPs and repeatable processes to improve consistency, accountability, and efficiency • Support the firm's operational excellence and client service while enabling leadership to focus on growth and client advocacy

🎯 Requirements

• Experience in law firm operations, billing, bookkeeping, or office management is preferred; understanding of legal workflows is a strong advantage • Comfortable working in Clio or similar practice management software, CRM systems, spreadsheets, and reporting tools • Ability to learn new systems quickly • Exceptional attention to detail and ability to manage multiple workflows, catch inconsistencies, and follow through without frequent reminders • Clear and professional written and spoken English • Confidence communicating with staff, clients, vendors, and insurance providers • Ability to identify issues early, take initiative, and find solutions independently without constant direction • Ability to work U.S. hours • Reliable access to necessary technology • Demonstrated success working independently in a remote, structured work setting

🏖️ Benefits

• Meaningful ownership and freedom to drive results without constant oversight • Close collaboration with firm leadership and leadership exposure • Opportunity to expand impact and take on broader operational responsibilities as the firm scales

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