Email & SMS Associate

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of CSC Generation

CSC Generation

1001 - 5000 employees

đź›’ Retail

🛍️ eCommerce

🤖 Artificial Intelligence

đź’° Venture Round on 2019-01

Retail • eCommerce • Artificial Intelligence

CSC Generation is a retail technology platform that enhances revenue growth and unit margin management through automation and AI. The company manages a diverse portfolio of 325,000 products online and receives over 10 million monthly page views across its brands. CSC Generation specializes in retail, ecommerce, and wholesale, with a commitment to expanding by acquiring successful brands. Founded in 2016 by Justin Yoshimura, CSC Generation has acquired several well-known brands including One Kings Lane and Sur La Table, and continues to seek out new brands to join its network. The company offers extensive career opportunities and focuses on creating an inspiring and challenging work environment.

đź“‹ Description

• Build email and SMS campaigns in Braze, including image preparation, creative uploads, alt text, link tracking, and audience setup • Own pre-send QA, checking rendering, links, pricing, audience, and send settings • Schedule and deploy daily campaigns, progressing from support to full ownership • Convert the campaign calendar into briefs and Wrike tickets • Keep creative, copy, and audience on track before send day • Collaborate with Creative, E-commerce, and Merchandising teams • Run A/B tests on subject lines, creative, and timing • Share test learnings and recommended process changes • Use AI tools such as Claude to accelerate campaign work and improve team processes • Track open, click, and conversion rates and identify performance trends • Learn the email and SMS program from the ground up and grow into owning it • Build, QA, and schedule campaigns independently within the first three months • Run tests, contribute ideas, and own a meaningful share of the daily program within six months

🎯 Requirements

• 0 to 2 years of hands-on experience sending email campaigns in an email or CRM platform such as Klaviyo, Iterable, Customer.io, Salesforce Marketing Cloud, HubSpot, Mailchimp, or Braze; internships, freelance work, side businesses, and student organizations count • Track record of learning tools or skills quickly independently • Experience using AI independently to build, automate, or research something outside class or assigned work • Strong attention to detail • Ability to take and apply feedback • Organized and steady under stacked deadlines, including holiday peak • Comfort with technical work and willingness to learn basic HTML for email • Bachelor's degree or equivalent experience • Recent graduates encouraged to apply • Employment contingent on a background check, including verification of prior employment dates • Position is not open to and cannot be filled by a B.C. Resident

🏖️ Benefits

• Paid time off policies • RRSP match • Medical coverage • Dental coverage • Vision coverage • Supplemental benefit options • Employee discounts across the portfolio of brands • Wellness events • Cooking class perks • Recognition programs including monthly spotlights and Golden Whisk awards

Apply Now

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