Lead Director, Recruitment Operations

Job not on LinkedIn

🕒 October 19

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $100k - $231.5k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serve as the primary interface between clients and internal resources during implementation and ongoing support of client recruitment projects • Collaborate with Business Development, Operations, and other key areas to launch projects and ensure successful customer delivery • Lead and develop the team supporting business development by translating client needs, protocol requirements, and recruitment considerations into actionable solution design • Set direction, establish priorities, and build operating discipline to scale the function • Support the sales process by understanding client needs, analyzing protocols, and shaping population funnel strategies • Translate client requirements into executable recruitment solutions • Develop recruitment materials, targeting criteria, process flows, and obtain necessary approvals • Lead delivery of sold contracts, including launch readiness, execution oversight, and cross-functional coordination • Oversee campaign performance and optimization to improve recruitment outcomes and achieve client goals • Manage senior-level post-sale client relationships to support satisfaction, retention, and account growth • Partner across Business Development, Operations, call center, digital, marketing, and IT to align resources and ensure consistent delivery • Lead, hire, and develop a high-performing team of solutions strategists and campaign managers

🎯 Requirements

• 10 or more years of Clinical Trial Process and business via Retail Pharmacy / Clinical Background, major Pharma, or Clinical Research Organization • 10 or more years of experience with the broader healthcare industry landscape and issues among payors, pharmacies, and other care providers and their influence on Clinical Trials • Bachelor’s degree required • Understanding of major players in Real-World Data (RWD), Real-World Evidence (RWE), and patient recruitment into clinical trials • Experience working within a PBM and/or payer environment • Clinical background

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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