Lead Director, Software Development Engineering – Member Eligibility Services

Job not on LinkedIn

🕒 3 days ago

🌽 Illinois – Remote

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💵 $144.2k - $288.4k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Own strategy, delivery, architecture, and operational stability for the eligibility platform, APIs, client onboarding and data integration, and legacy eligibility systems • Lead modernization of eligibility processing from legacy on-premises platforms to cloud-based data services • Migrate clients onto the modern platform and retire legacy components • Own release management, deployment safety practices, and incident response for production-critical services • Conduct postmortems and implement corrective actions • Lead and develop a multi-team organization through managers and senior managers • Build bench strength and successors for key technical and leadership roles • Manage production support and SLA adherence across owned systems • Resolve issues cross-functionally and communicate with business stakeholders • Partner with architecture and principal engineering on AI-enabled initiatives • Integrate AI initiatives into team planning and prioritization • Maintain Agile delivery and work-tracking practices across the organization • Manage vendor relationships and contingent staffing plans • Oversee budget and resource allocation for the portfolio • Partner with peer directors on shared modernization goals and platform strategy • Ensure systems and applications comply with company policies, standards, and regulatory requirements

🎯 Requirements

• 10+ years in Healthcare IT • 2+ years at a Director or Senior Manager level leading application/system teams on cloud technologies • Experience owning production-critical, high-availability APIs or systems, including release management and deployment safety • Strong client-facing production support, including incident response, root-cause resolution, executive reporting, and SLA adherence • Experience leading legacy-to-cloud modernization or data migration programs • Experience managing a mixed FTE/contingent workforce • Ability to lead cross-functional initiatives and influence without direct authority • Proficiency in cloud engineering fundamentals, including scalable, secure API and datastore design • Experience applying AI technologies in engineering or operations • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience • Preferred: experience with client onboarding or migration programs at scale • Preferred: experience establishing Agile delivery and work-tracking practices across teams • Preferred: knowledge of CMS Medicare and PBM regulatory context • Preferred: strong stakeholder communication and negotiation skills across engineering, product, and business leadership

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program • Equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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