Senior Product Manager, Member Advocacy

Job not on LinkedIn

🕒 September 25

🏈 Alabama, Arizona, +13 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $82.9k - $182.5k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead the Caremark advocacy portfolio and drive development and expansion of Pharmacy Navigator • Analyze customer and member needs, pain points, and preferences to guide product development • Partner with Caremark operations, clinical, and technology teams to define product vision and strategic goals • Evaluate opportunities, member and business impact, and develop business cases and scaling recommendations • Identify opportunities to expand Pharmacy Navigator across member pain points, therapeutic areas, formulary and prior authorization transitions, and new lines of business • Identify and leverage existing organizational technologies in new product builds • Lead discovery and solutioning for new capabilities from concept through implementation • Define scope, success measures, and paths forward • Translate business requirements into epics, features, user stories, and journey maps • Own the Pharmacy Navigator measurement framework and establish success metrics • Oversee reporting solutions demonstrating member, client, and business impact • Lead onboarding activities for new Pharmacy Navigator clients and support successful implementation and launch

🎯 Requirements

• 3+ years experience in product management, digital product development, product strategy, or a related role • Experience in either a healthcare product role or a product role focused on customer support centered on proactive outreach • Ability to work cross-functionally in a highly matrixed organization • Execution and delivery skills, including planning, delivering, and supporting • Bachelor's degree or equivalent work experience • Preferred: 6+ years of progressively responsible work experience in a product role • Preferred: Experience in healthcare, preferably health insurance or pharmacy benefit management • Preferred: Experience product managing a B2B2C product • Preferred: Experience product managing client reporting or reporting suites • Preferred: Experience expanding an existing product into new markets or business lines • Preferred: Experience as a product manager in a large, matrixed organization • Preferred: Experience building dashboards with Power BI or similar tools

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program • Equity award program