Utilization Management Nurse Consultant – CST Zone

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🕒 5 days ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Use clinical background to coordinate, document, and communicate all aspects of the utilization and benefit management process • Ensure members receive appropriate level of care while meeting state and federal requirements • Review clinical documentation, collaborate with providers, and support high-quality, cost-effective care • Review services for medical necessity and appropriate benefit use, facilitating efficient discharge planning • Collect and evaluate clinical information, applying clinical criteria, guidelines, policies, and judgment to make coverage determinations • Communicate with providers and external partners to coordinate care and treatment plans • Identify opportunities for referrals to additional programs, services, or care solutions • Serve as a resource to internal and external stakeholders regarding UM processes and clinical considerations

🎯 Requirements

• Active, unrestricted RN license • 2+ years of acute hospital clinical experience (strong preference for medical-surgical, ICU, behavioral health or other specialty area) • Strong clinical assessment and decision-making abilities • Excellent organizational skills with the ability to manage multiple priorities • Ability to work independently and communicate effectively via phone • Comfort with computer-based work, multitasking across multiple screens, and documenting while on calls • 1+ year of Utilization Review experience (preferred) • 1+ year of Managed Care experience (preferred) • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) (preferred) • Strong telephonic communication skills (preferred) • Demonstrated ability to exercise sound judgment and collaborate with diverse teams (preferred)

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Comprehensive benefits package

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