Account Executive – North America

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October 22

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Cyara

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Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

📋 Description

• Own the full sales cycle from prospecting to close, focusing on net new business acquisition. • Develop and execute a structured territory and account plan to consistently exceed quota. • Identify and engage the right buyers, including C-suite and senior decision-makers, within target organizations. • Conduct high-impact discovery calls and presentations to articulate Cyara’s value proposition and competitive differentiation. • Leverage multi-channel outreach strategies, including outbound calls, emails, and social selling, to generate high-quality opportunities. • Build and maintain a strong pipeline, ensuring accurate forecasting within a 10% +/- margin. • Effectively negotiate and close deals, using a consultative sales approach to drive customer value. • Stay ahead of market trends and competitive landscape to position Cyara’s solutions effectively. • Maintain up-to-date and accurate data in CRM systems (HubSpot, Salesforce, etc.)

🎯 Requirements

• 3+ years of proven SaaS sales experience, with a track record of consistently exceeding quota in a net new business role. • Hunter mentality—self-motivated, driven, and resilient in pursuing and closing new business. • Strong ability to engage senior decision-makers and build relationships that lead to revenue growth. • Deep commercial acumen and experience managing high-value, complex sales cycles. • Technical aptitude to translate Cyara’s product capabilities into tangible business benefits. • Highly organized with strong time management skills, ensuring efficiency in a fast-paced environment. • Excellent presentation, negotiation, and closing skills. • Proficiency in CRM tools (Salesforce, or similar). • Located in Pacific or Mountain time zones is highly preferred!

🏖️ Benefits

• Flexible work environment • Competitive compensation