Senior Enterprise Account Executive

July 23

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Cyara

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Artificial Intelligence • SaaS • Telecommunications

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

📋 Description

• Cyara is the world’s leading Automated CX Assurance Platform provider. • Helps leading brands deliver better CX with less effort, cost, and risk. • Supports the entire CX software development lifecycle. • Ensures enterprises can build flawless customer journeys across voice and digital channels. • Trust of recognizable brands across the globe.

🎯 Requirements

• 8+ years of proven SaaS sales experience. • Strongly preferred: Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies. • Professional demeanor with a positive attitude, focusing on problem-solving and "How can I" rather than dwelling on challenges. • Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles. • Experience selling at the "C" level. • Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization. • Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities. • Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits. • Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction. • Self-motivated and proactive with a sense of urgency and a commitment to excellence. • Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization. • Proficient in CRM tools, ie. Hubspot, Salesforce or other.

🏖️ Benefits

• Flexible work environment • Competitive compensation • Results-oriented work culture • Family-first atmosphere