Senior Enterprise Account Executive – US East

🕒 October 19

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Cyara

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2022-01

Consulting • Healthcare • Marketing

Cyara is an AI-led customer experience assurance platform that provides comprehensive solutions for monitoring, testing, and optimizing customer journeys across various channels. The platform supports seamless testing of IVRs, chatbots, live voice interactions, and cloud contact centers, ensuring flawless customer interactions and experiences. Cyara's innovative approach utilizes sophisticated bots to simulate real customer interactions, identify issues, and improve performance before any customer impact occurs. With its no-code, user-friendly interface, Cyara enables companies to innovate faster, mitigate risks, and maintain a customer-centric focus while achieving significant ROI and cost savings. Trusted by top technology, health insurance, and car insurance companies, Cyara plays a crucial role in enhancing customer satisfaction and operational efficiency.

📋 Description

• Achieve assigned sales quota • Develop plans incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning • Sell into the applicable region with an understanding of ICP and buyer personas • Act as a trusted advisor to clients and create demand • Maintain planning tools for cross-functional discussions, deal reviews, and executive engagement • Identify and address obstacles to meeting expectations • Learn and demonstrate Cyara's products in alignment with prospect pain points • Assess pipeline opportunities and produce forecasts within a ±10% margin at week 8 • Address competitor advantages and sell against competitors • Execute company campaigns and meet outbound call and email targets • Articulate the value and competitive advantages of Cyara solutions and services • Negotiate contracts using trading, bargaining techniques, discounts, and promotions • Secure contract agreements and purchase orders

🎯 Requirements

• 8+ years of proven SaaS sales experience • Strongly preferred: Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies • Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles • Experience selling at the "C" level • Solid technical acumen • Excellent communication, presentation, and negotiation skills • Proficient in CRM tools, including HubSpot, Salesforce, or other CRM platforms • Ability to collaborate globally • Ability to efficiently manage time and calendar • Strategic, results-oriented mindset • Self-motivated and proactive with a sense of urgency and commitment to excellence

🏖️ Benefits

• Competitive pay • Comprehensive benefits • Flexible work options • Recognition programs • Employee well-being focus

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