Legal Operations Specialist

🕒 August 24

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Daikin Comfort

Daikin Comfort

10,000+ employees

🏗️ Construction

🏥 Healthcare

🏭 Manufacturing

Construction • Healthcare • Manufacturing

Daikin Comfort is a global indoor comfort solutions provider that designs, manufactures, and supports energy-efficient heating, ventilation and air conditioning (HVAC) systems for homes and contractors. The company offers a broad portfolio including air conditioners, heat pumps (including inverter-driven and R-32 refrigerant models), ductless mini-splits, gas furnaces, air handlers, indoor air quality products, smart thermostats, and cloud-connected apps and services. Daikin Comfort emphasizes sustainability, innovation, contractor support, warranties, rebates and financing to help homeowners plan, install, and manage efficient home comfort systems.

📋 Description

• Lead legal operations initiatives by analyzing, standardizing, and optimizing processes, workflows, governance practices, and service delivery models • Develop and maintain legal department KPIs, dashboards, scorecards, forecasting models, and executive reporting • Support legal department budgeting, forecasting, vendor management, outside counsel oversight, spend analytics, and ROI measurement • Evaluate, implement, and optimize legal technology solutions including CLM, matter management, eBilling, document management, eDiscovery, knowledge management, workflow automation, and AI-powered legal tools • Drive AI strategy and adoption within the legal function by identifying use cases, implementing governance standards, measuring outcomes, and promoting responsible AI practices • Partner with Legal, IT, Digital, Finance, Compliance, and business stakeholders on technology implementations, system integrations, process improvements, and transformation initiatives • Design and deliver training, user documentation, change management programs, and adoption strategies • Analyze legal operational data, spend trends, litigation activity, contract cycle times, and technology adoption metrics • Support legal transformation roadmaps, business cases, modernization initiatives, operating models, and continuous improvement programs • Serve as a subject matter expert on legal operations, legal technology, and AI-enabled legal processes • Participate in additional projects/duties to support ongoing business needs • Report to the VP, General Counsel

🎯 Requirements

• Bachelor's degree • 5-8+ years of experience in legal operations, legal technology, legal project management, or a related function • 5-8+ years of hands-on experience implementing and utilizing AI solutions • Demonstrated experience with legal technology platforms • Knowledge of legal operations, process improvement, and organizational transformation principles • Knowledge of AI governance, prompt engineering, adoption strategies, and enterprise generative AI solutions, including Microsoft Copilot • Skill in developing dashboards, reports, KPIs, and data visualizations using Power BI, Tableau, or similar analytics platforms • Skill in designing governance frameworks, operating procedures, controls, and performance measurement systems • Ability to lead change management initiatives, drive technology adoption, and influence stakeholders across cross-functional teams • Strong analytical and problem-solving skills with experience translating business needs into technology solutions • Advanced proficiency with Microsoft 365 applications and Copilot technologies • Strong project management, change management, stakeholder management, executive communication, and cross-functional collaboration skills • Ability to work across multiple business units, business entities, or matrixed stakeholder groups and influence without direct authority • Physically able to participate in training sessions, presentations and meetings • Must be able to perform essential responsibilities with or without reasonable accommodations

🏖️ Benefits

• Some travel may be required • Equal employment opportunity protections • Reasonable accommodations for individuals with disabilities

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