Sales Operations Manager

🕒 August 5

🗽 New York – Remote

🗽 New York – Remote

💵 $140k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Darktrace

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🔒 Cybersecurity

🤖 Artificial Intelligence

💰 Post-IPO Secondary - Darktrace on 2020-03

Cybersecurity • Artificial Intelligence

Darktrace is an AI-native cybersecurity company that delivers autonomous detection and response across network, email, cloud, endpoint, OT and identity environments. Its ActiveAI Security Platform uses self-learning machine learning models that learn an organization’s unique normal to spot novel and subtle threats, provide real-time detection, and take targeted autonomous actions to contain attacks. Darktrace serves enterprises and organizations worldwide with cloud-native, AI-driven security products, threat investigations, incident readiness services, and integrations for comprehensive cyber resilience.

📋 Description

• Lead and manage an immediate team, overseeing hiring, compensation contributions, objective setting, and performance management • Work independently with minimal oversight, driving team success while aligning with organizational priorities • Solve immediate problems creatively and effectively, offering solutions and guidance on complex issues • Demonstrate a comprehensive understanding of the broader business and build a strong professional network • Design, implement, and innovate tools and systems while setting a high standard of technical excellence • Use data to lead transformative strategies and provide data-driven insights across the organization • Facilitate collaboration across multiple functions, driving innovation and fostering long-term partnerships • Develop and execute complex strategic plans aligned with organizational goals • Manage the entire customer lifecycle with a focus on driving customer satisfaction and loyalty • Influence organizational policies through compliance and risk strategies • Create robust enablement programs and foster adaptability • Build an environment of empowerment and continuous team development

🎯 Requirements

• Expert in designing and innovating tools and systems while setting technical standards • Leverages data to innovate and lead organizational strategies • Drives collaboration across teams and builds impactful partnerships • Crafts and executes strategic plans aligned with high-level goals • Manages the customer lifecycle with a focus on satisfaction and loyalty • Expert in compliance and risk strategies influencing organizational policies • Creates a culture of adaptability with robust enablement programs • Builds an environment of empowerment and continuous team development • Skilled and experienced first-level line manager • Ability to work independently with minimal oversight • Ability to solve complex problems creatively and effectively • Comprehensive understanding of the broader business • Technical proficiency in tools and systems • Ability to use data for transformative strategies and data-driven insights

🏖️ Benefits

• 100% medical, dental and vision insurance, plus dependents • Paid parental leave • Pet insurance • Discount Life insurance • Commuter benefits • 401(k) • Employee Assistance Program • Investment in skills, learning and opportunities • Equal Opportunity Employer • Reasonable accommodations for qualified individuals with disabilities