Automotive Sales Specialist – Training and Implementation

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

SaaS • HR Tech • B2B

Dayforce is a cloud-based human capital management (HCM) platform provided by Ceridian that delivers payroll, HR, workforce management, benefits, talent management, scheduling, and compliance capabilities in a unified SaaS application. It is designed primarily for employers (enterprise and mid-market) to manage payroll, time and attendance, and HR processes in real time and to streamline workforce operations.

📋 Description

• Learn and gain a deep understanding of PBS software, as well as the training processes • Demonstrate strong data entry skills and perform related operational tasks • Independently deliver and coordinate all training sessions associated with your primary department • Become an autonomous, independent resource for software installations • Show the ability to prioritize tasks without team lead intervention • Handle department-assigned tickets in a timely manner • Provide excellent customer service by navigating the PBS Dealer Management System (DMS) effectively and presenting it clearly, while maintaining solution-focused positive relationships to meet or exceed customer expectations • Respond promptly to training requests from colleagues or clients • Document requests or issues as tickets and escalate them to responsible teams when necessary • Stay up to date with and maintain a strong understanding of process documentation, especially as procedures evolve within the department • Share knowledge with other teams to promote collective learning and skill development • Take initiative to deepen product knowledge and participate in cross-training when possible • Contribute to maintaining a collaborative, positive work environment focused on mutual support • Perform any other duties or responsibilities assigned as part of the role

🎯 Requirements

• Fluent in French and English (speaking, reading and writing) • 1–2 years of automotive dealership experience, specifically in sales • Strong computer skills required, including proficiency with Microsoft Office (Outlook, Word, Excel). Ability to learn quickly and adapt to new software tools is essential • Ability to travel within Canada and the United States up to two weeks per month; valid passport, U.S. visa (if applicable), and a valid, unrestricted driver’s license required • Excellent communication skills, including comfort presenting and public speaking • Familiarity with PBS software (major asset) • Experience delivering in-person and virtual training (major asset) • Strong problem-solving and troubleshooting skills • Effective time management and organizational skills • Ability to manage multiple tasks and priorities simultaneously • Exceptional documentation management skills • High school diploma

🏖️ Benefits

• Professional development – Ongoing training, certifications, and growth opportunities • Travel opportunities – Explore Canada, the United States, and the Caribbean • Comprehensive benefits – Medical and dental coverage • Paid time off – Vacation, personal days, and paid holidays • Inclusive culture – A collaborative, supportive team environment where your voice matters • Employee recognition – Regular appreciation programs and performance incentives • Competitive pay – In addition to a base salary, we offer product certification bonuses of up to $4,800 per year, a strong referral bonus, and more • Employee discounts – GM, Dell, GoodLife, etc.