IT Manager

🕒 September 29

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

Apply Now
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Logo of Daymark Health

Daymark Health

1 - 10 employees

Founded 2024

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Daymark Health is a supportive cancer care organization that focuses on empowering patients through their cancer journeys. They offer personalized care tailored to individual needs, connecting patients with their primary care physicians, oncologists, and care teams for a seamless experience. Services include in-home care, symptom management, 24/7 support, and navigation of social support resources, ensuring comprehensive assistance throughout the treatment process.

📋 Description

• Design, implement, and maintain IT infrastructure, including hardware, networks, endpoint management, identity and access management, and core business systems • Partner with Clinical Operations, Product, People, and Market Operations leadership to translate field technology needs into scalable IT solutions • Evaluate, implement, and manage IT support partners and vendors • Provide hands-on support for hardware, software, network, and access issues through remote troubleshooting and, when needed, in-person support at regional offices • Own and improve IT security practices, including endpoint security, access controls, and data protection • Manage HIPAA compliance, SOC2 audits, disaster recovery plans, and cybersecurity and response management • Build and run documented provisioning and de-provisioning processes for equipment, systems access, and accounts • Develop, document, and enforce IT policies and procedures, including acceptable use, data handling, and incident response

🎯 Requirements

• 5+ years of experience in IT management, systems administration, or a related technical role, including experience supporting both corporate environments and a multi-site or field-based workforce • Experience working in a highly regulated industry is required; healthcare experience, including HIPAA-regulated environments, EHR systems, or clinical technology, is strongly preferred • Strong working knowledge of endpoint management, networking fundamentals, identity and access management, and IT security best practices • Comfortable creating IT processes, policies, and documentation from scratch in a startup environment • Willing to travel periodically to support regional care teams in person as needed • Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical colleagues • Understanding that reliable, secure technology supports the mission of transforming cancer care

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